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CES 2025 Aviation: Biometrics, AI & Immersive Tech
Airlines and airports are racing to embed biometrics, AI assistants and immersive reality into the passenger journey after CES 2025.
CES 2025 aviation has pushed biometric boarding, AI concierges and extended-reality inflight entertainment into the spotlight, with carriers such as Lufthansa (LH) and Delta (DL) announcing trials and pilots across European and US markets. The next 12–24 months look set to turn concept demos into airport and inflight rollouts aimed at smoothing queues, cutting friction and personalizing service.
CES 2025 aviation: key trends moving from demo to delivery
Biometric screening — face and fingerprint recognition at check-in and security — is being tested to speed departures while maintaining security standards. Airlines and airports are coupling these identity systems with AI-driven passenger profiles so staff and automated services can offer context-aware help. Meanwhile, immersive experiences are expanding. Lufthansa (LH) is promoting extended reality (XR) for inflight entertainment, and several US carriers are trialing AR overlays for passenger navigation and ground staff training.
- CES 2025 aviation trends: biometrics, AI concierges, augmented/extended reality and AR for technician training.
- Biometrics aim to streamline airport flows; AI concierges offer tailored trip updates and upsells.
- Immersive tech is being explored for both customer-facing entertainment and staff skills training.
Operators stress safety and privacy as they scale experiments. Airlines and airports say they will phase deployments, keep human oversight in customer-facing checkpoints, and align with regional privacy rules. In Europe, data-protection standards influence rollout speed; in the US, carriers tend to emphasize operational efficiencies and passenger convenience as drivers.
For travelers, the near-term impact should be less waiting and more personalized touchpoints: AI concierges for itinerary changes, AR wayfinding to gates, and XR content to upgrade the seat-back experience. For the industry, the challenge will be integrating legacy systems, ensuring equitable access for passengers who opt out of biometric programs, and proving that these technologies measurably improve safety and satisfaction.
