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Qantas Cyberattack Exposes 5.7M Passenger Records
Qantas cyberattack: personal details for 5.7 million passengers were posted on the dark web.
On October 12, 2025, Qantas (IATA: QF, ICAO: QFA) confirmed a major cyberattack that exposed the personal data of more than 5.7 million customers. The leaked records reportedly include names, phone numbers, email addresses and frequent‑flyer account details, raising immediate privacy and fraud risks for those affected.
Qantas cyberattack — what authorities and the airline say
The airline and Australian authorities have opened investigations; Qantas has issued warnings to affected customers and said it is working with cybersecurity specialists. The data surfaced on the dark web, prompting concerns about identity theft, targeted scams and compromised loyalty accounts.
Qantas has not publicly tied the incident to a specific aircraft system or operational disruption, and there are no confirmed reports of flight cancellations or safety impacts linked to the breach. The airline’s customer‑facing services remained largely operational while internal teams assessed the scope of the exposure.
- If you suspect you are affected by the Qantas cyberattack: change your passwords, enable two‑factor authentication and monitor bank and loyalty statements closely.
- Watch for phishing attempts and unsolicited contact that references personal details seen in the leak.
- Consider placing fraud alerts with your bank or credit agency if you see suspicious activity.
Beyond immediate customer steps, the breach is forcing airlines and regulators to re‑examine data protection standards across the industry. Qantas’ incident highlights how passenger data — not just operational systems — is a high‑value target for attackers and how airlines must balance convenience with tighter security controls.
For travellers, the takeaway is straightforward: assume exposed credentials may be used in scams, act quickly to secure accounts, and follow official communications from Qantas for verification and next steps. As investigations continue, industry watchers will be looking for details on how the breach occurred and what safeguards will be adopted to prevent repeat incidents.
